Kela88 believes gaming is a form of entertainment — not a burden on your life. That's why we take responsible gaming seriously. We offer dedicated tools, guides, and support to make sure playing always stays enjoyable.
Most people who come to kela88 for the first time are simply looking for a good time. Betting on the excitement of a cricket match or trying your luck on slots — that's perfectly normal entertainment. But the moment gaming stops being fun and starts feeling like a burden, it's important to recognise that shift.
Responsible gaming isn't just about playing less. It means knowing your limits, staying within your budget, keeping track of your time, and stepping away when you need a break. kela88 is here to support you every step of the way.
Our responsible gaming policy isn't just words on paper. It's active across every touchpoint — from the app in your hands to our customer support team. You can seek help, set limits, or take a break at any time, completely free of charge and without any questions asked.
At kela88, responsible gaming isn't a separate section — it's part of who we are. Because we know that a happy, healthy player is the best kind of player.
We commit that whenever a user asks for help, kela88 will never discourage them. Requests to set limits or take an account break will always be handled promptly and with respect.
Follow these six principles and gaming will always stay a source of enjoyment.
Before you start playing, decide how much you're willing to spend that day. Once that budget is gone, call it a day. Chasing wins or playing out of frustration to recover losses goes against responsible gaming.
Extended gaming sessions reduce focus and increase the risk of poor decisions. Set a session timer on kela88 and take regular breaks — both your mind and body need the rest.
Gaming is entertainment — not a source of income. Come to kela88 for the thrill and the fun. Accept wins and losses as part of the game. Betting with your entire savings is never the right move.
"Just one more bet and I'll win it back" — this mindset is the most dangerous of all. Accept a loss for what it is and stop according to your plan. Chasing losses with bigger bets only makes things worse.
Talk openly about your gaming with family or a trusted friend. If they express concern, take it seriously. The perspective of someone close to you is far more valuable than any decision made alone.
If you ever feel like you're losing control of your gaming, contact kela88 support right away. We won't judge — we'll help. Reaching out is a sign of strength, not weakness.
All these tools are completely free and available anytime through your kela88 account settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is in place, it cannot be exceeded. To increase your limit, a 24-hour waiting period applies — giving you time to think it through.
Once you've lost a set amount, the game will automatically stop. For example, if your daily loss limit is ৳500, once that's reached, no further bets can be placed until the next day.
Set a time limit for each session before you start. When the time is up, the app will send you a reminder — and ask for confirmation if you want to extend. Many players call this tool their "conscience" because it keeps them honest.
If you need a short break, you can set a cooldown period of 24 hours to 30 days. Your account remains active during this time, but placing bets or playing games will not be possible. Once the cooldown ends, access is automatically restored.
For a longer break, use Self-Exclusion to completely deactivate your account — from 6 months up to 5 years, or permanently. During this period, kela88 will not send you any promotional communications. This is our most powerful protection tool.
Review your gaming history — how long you've played, how much you've deposited, and how much you've won or lost. This information can help you judge for yourself whether your habits are healthy. Transparency is always the best protection.
Activate your preferred protection tool in just a few simple steps.
If you run into any trouble setting up your tools, reach out to kela88 via live chat in Bangla. Our support team will walk you through it step by step.
Your gaming habits appear to be under control right now. Stay mindful, and use kela88's tools to keep it that way.
Some of your answers suggest it may be worth reflecting on your gaming habits. Use kela88's protection tools or speak with our support team. Remember — asking for help is a sign of strength.
Problem gaming can creep up gradually. Familiarise yourself with these warning signs before it's too late.
Keep these habits in mind and gaming will always stay fun.
Kela88 goes beyond simply providing tools. Our entire system is built to detect the earliest signs of a problem and act on them immediately.
Kela88's dedicated algorithm continuously analyses gaming patterns. If a user's behaviour changes suddenly — such as a sharp increase in bet sizes or extended late-night sessions — our team monitors the situation and reaches out if necessary.
Age verification is mandatory when registering on kela88. During the KYC process, a national ID or birth certificate is required. Anyone under 18 cannot open an account, and if discovered later, the account will be closed immediately.
Every bonus and promotion on kela88 is designed so that it never pressures users into excessive play. Users who are actively using responsible gaming tools or are in a cooldown period will not receive any promotional messages.
Every member of the kela88 support team receives specialist training in responsible gaming. When someone reaches out for help, they respond with care and guide them toward the right tools and resources.
If you feel you're losing control over your gaming, get help right now.
Kela88 is with you — in play and in protection. Join today and enjoy peace of mind with our responsible gaming tools.